Hair Highlights + Other

Today was my second haircut with Pierre. 6 weeks ago he shaped my hair as it truly had no style at all and he advised me on a product (Colour Proof) that would assist with the hair loss I was suffering. Great product! Am using it exclusively and already see hair growth after 6 weeks. Many compliments with my first hair cut. Today the cut is truly wonderful ... an actual style. So pleased to have found Pierre and would highly recommend him to anyone considering making a change. You won't be sorry!

Outstanding! I chose Salon Chez Pierre because I had dark auburn hair that had become uneven from years of home dying, and I needed someone with expertise in colour correction. I went in for a consultation and a strand test and Pierre gave me a very reasonable quote and explained to me what the process would be. He did an amazing job at removing the red and he was able to do so without using bleach at all! We did hit a snag when we had a miscommunication about one of the colours that was used in my hair and it ended up being darker than I had wanted it. Normally this would be a catastrophe but Pierre booked me in the very next day, even though he was pretty solidly booked, he worked around his standing appointments, and he made sure I was 100% happy in the end. It wasn’t awkward, he wasn’t upset, you could really tell he strives to make sure you are happy and he did! In the end my hair is beautiful and better than I could have imagined it would be and I am blown away by the level of service, and expertise he has! I also witnessed a lot of beautiful work done by the other stylists in the salon as well. I would highly recommend Salon Chez Pierre to anyone! On a side note, there are dogs and snacks, what more could you want?

Not impressed!
The hair cut and colour was well enough done ... BUT
I was not valued as a customer. While I was have my cut and colour, a family came in. They had booked online but had made a mistake, and there wasn’t time for them.. so my hairdresser offered to “treat me to a hair mask” while she cut one of their hair! Basically it was a ‘shove me out of the way for 45 minutes while they serve someone else’. Even though I had time that particular day, why was their time worth more than mine!! ?? And then when I was done, my hair was curled as a ‘free consolation thanks you for waiting ‘.. only to find out she just had bought the curler the day before and wanted to try it out.. I felt unappreciated and used for practice.
It was also Over priced , and I felt pressured to buy the expensive shampoo and conditioner. Not receptive to using products other than what they sell at their shop. Snotty, unfriendly. I won’t be back